Support Center

Go to the login page and click "Forgot Password". Enter your email address and you'll receive a password reset link. If you don't see the email, check your spam folder.

Log into your admin dashboard, go to Settings → Billing, and click "Cancel Subscription". You'll retain access until the end of your current billing period. No refunds are provided for partial months.

Yes! We offer CSV import for horses, boarders, and contacts. Contact support for assistance with larger migrations or if you need help formatting your data.

Absolutely. OnlineBarnManagement is fully responsive and works great on phones and tablets. There's no app to download—just log in through your mobile browser.

We use Stripe for secure payment processing. Barn owners connect their Stripe account to receive payments directly. Boarders pay through the portal using their saved payment methods. Funds go directly to your Stripe account—we never hold your money.

Yes, the platform supports multiple admin accounts. This is useful for barns with co-owners or office managers who need full access.

If you don't cancel during the 14-day trial, your subscription will automatically begin at $30/month. You'll be charged using the payment method on file. You can cancel anytime before the trial ends to avoid charges.

Yes. We use HTTPS encryption, secure database connections, and follow industry best practices for data protection. Stripe handles all payment data—we never see or store full credit card numbers.